Ann Bilyew, Chief Executive Officer
Ann Bilyew served as a Board member to MDeverywhere for 5 years and recently joined the company full-time as its Chief Executive Officer. Bilyew has 10 years of venture capital and healthcare operations experience.
Before joining MDeverywhere, she served as partner in the Boston region of Advent International. Bilyew has led or managed Advent's investments in companies including Health Hero Network Inc., Impliant Ltd., MDeverywhere Inc., Med e-Manager Corp., MedVantx and Millimed Holdings Inc. Prior, she was a managing director at Health Business Partners, a boutique investment bank and venture capital fund focused on healthcare. Her portfolio companies included More.com and Integrative Medicine Communications. Prior to Health Business Partners, Bilyew spent five years with APM Inc., a large healthcare-oriented strategic consulting firm. As a project manager, she led a number of large turnaround and restructuring projects at premier medical centers. In a subsequent role as director of business development for CSC Healthcare, she was responsible for the firm's acquisition and alliance strategy, investments in evolving technologies, marketing and sales, major client strategy and new market development.
Bilyew received a BS degree, with highest distinction, from the University of Kansas and a Masters of Business Administration from Harvard Business School.
David T. Fetterolf, President
David Fetterolf is the founder and president of MDeverywhere. Fetterolf has 17 years of experience working for healthcare information technology and service companies.
Prior to founding MDeverywhere, Fetterolf was the president of Datamedic’s physician office division. Datamedic was a leading provider of computer-based patient records and business management software and services for medical practices and clinics. As division president, he was responsible for the division’s strategy and financial performance, which included leading the marketing, sales, implementation, support, manufacturing and development departments. Fetterolf’s technology experience also include serving as national sales manager for I-Bus Systems, an industrial computer company, and as a hardware engineer for NCR Corporation, where he participated in the development of one of the company’s mainframe computers.
Fetterolf earned a bachelor’s degree in electrical engineering from Cornell University and a Masters of Business Administration from The Wharton School at the University of Pennsylvania.
Dhiraj Sarin, Chief Operating Officer and Country Manager
Dhiraj has recently joined MDeverywhere as the Chief Operating Officer and Country Manager for its wholly-owned India-based operation. Dhiraj has over 18 years of work experience and has spent the last 10 years in the Business Process Outsourcing industry. He spent 6 years with GE Capital International Services. While at GE, he worked on assignments in transitions, six sigma quality and complex back office transaction processes. Most recently Dhiraj worked for EXL Service, a leading third party BPO provider. At EXL Service he was the head of Process Excellence and managed the quality and transition functions. His other assignments have been in the financial services industry with ITC and Essar, two large business houses of India.
Dhiraj is an economics graduate from Delhi and a postgraduate in Business Management from the Institute of Management Technology, Ghaziabad, India. He is a Lean Six Sigma Master Black Belt.
Susan Borgida, Senior Vice President Client Services
Susan Robertson Borgida has joined MDeverywhere as Senior Vice President of Operations. In this role, Susan will oversee all functions related to customer account management, patient services and implementation.
Susan has over 20 years of management experience in the healthcare field. Before joining MDeverywhere, she served as the Vice President of Medical Delivery Systems for United Healthcare’s New York Region. In this role, Susan led hospital contracting, directed physician reimbursement strategies and provider relations, and managed supporting operational departments. She also held a similar position for Oxford Health Plans.
Prior to her managed care experience, Susan was a partner in American Group Practice, a physician consulting and recruitment firm and a Senior Manager in the health care consulting practice of Deloitte & Touche. She also held various management positions for Humana Inc. in systems support and business planning.
Susan received her MBA and bachelor’s degrees from the University of Louisville.
Alene Levy, Vice President Client Services
Alene Levy is MDeverywhere’s Vice President of Client Services, responsible for overseeing account management, implementation and training, and patient phones. Levy joined MDeverywhere in 2000 as a Project Manager charged with managing the entire implementation process for large, university-based clients. When MDeverywhere was acquired by Med e-Manager in 2003, Alene transitioned into serving the role of Director of Training and Implementation.
Before joining MDeverywhere, Alene held several managerial and consultative roles all within the technology/healthcare field. Her previous responsibilities included implementation, training, customer service and support, as well as practice analysis.
Levy received a bachelor’s degree from Pennsylvania State University.
Doug Salas, Director Product Development
Doug Salas is MDeverywhere’s Director of Product Development. Doug has over 12 years of software development experience in healthcare systems. Before joining MDeverywhere, Doug spent 8 years with Cardinal Health (formerly Pyxis Corporation) in the software development, EDI and field engineering areas. Doug earned a bachelors degree in mechanical engineering from the University of Maryland.
Karen Flynn
Karen Flynn is the Corporate Controller for MDeverywhere and is primarily responsible for directing the financial activities of the organization. Specifically, her responsibilities include the preparation of financial statements, cash management and human resource functions. Karen brings 15 years of accounting and financial management experience to the company.
Prior to joining MDeverywhere, Karen has held positions in a number of well known organizations as New York Life Insurance Co., Bank of New York and Och Ziff Capital Management, LLC.
Karen received her MBA from Adelphi University and her BBA from Dowling College.
Melissa Schwartz, Director of Financial and Operational Analytics
Melissa Schwartz has joined MDeverywhere as Director of Financial and Operational Analytics. In this role, Melissa will be responsible for company and client financial reporting and analytics.
Melissa has more than 10 years of experience in financial planning and analysis. Before joining MDeverywhere, Melissa served as the Assistant Director of Finance for Bookspan, a large publishing company. In this role, she was responsible for profit and loss statement analysis, reporting, financial modeling, cost management, project management and staff supervision. Melissa also held a similar position at Newbridge Educational Publishing. Melissa started her career in Sanford Bernstein investment banking.
Schwartz earned a bachelor’s degree in business from Emory University and a Masters of Business Administration from the Leonard Stern School of Business at New York University.
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